Information Technology Upgrade Planning & Support

Many organizations lack internal Information Technology expertise leading to decisions made without clear requirements, objectives, or budget parameters. Léger Consulting believes in a very straightforward 5 step process to guide any IT upgrade activity.

1. Determine and document the requirements
2. Select a vendor through a formal RFP process
3. Negotiate a contract with payment tied to deliverables and timing
4. Develop an internal project implementation plan
5. Manage the Implementation to that plan

In the end, IT upgrade projects that proceed without due diligence on each of these steps cost more and deliver less and are considerably late. The Probability of Upgrade Success (defined as On Time, Within Budget, For the Right Solution) is directly related to the Level of Due Diligence given to these 5 steps.

Key Qualifier: Lack of a current or adequate Information Technology Plan.